Cookies are small text files stored on your device when you visit firstglowmark.com. Think of them as digital sticky notes that help our website remember your preferences and improve your learning experience. We also use similar technologies like web beacons, local storage, and session tokens.

These technologies work behind the scenes to track how you interact with our VR training modules, which AI courses you've accessed, and your progress through different learning paths. Some cookies disappear when you close your browser (session cookies), while others stick around to remember you on future visits (persistent cookies).

When you allow our tracking technologies, your experience becomes more tailored to your learning goals. For instance, if you spend extra time on machine learning concepts, we'll suggest additional Python programming resources. If you struggle with a particular VR simulation, we'll recommend prerequisite courses.

Analytics help us identify when students typically drop off during courses – maybe there's a confusing section in our blockchain fundamentals that needs clearer explanations. Without this data, we'd be flying blind when designing new curriculum for emerging technologies like quantum computing or advanced neural networks.

Your progress data also enables features like resuming courses exactly where you left off, even across different devices. This is particularly useful for our intensive six-month AI certification program starting in August 2025.

We keep analytical data for up to 24 months to identify long-term learning trends and course effectiveness. Personal identification information linked to your account remains active as long as you're enrolled in programs or until you request deletion.

You can request a complete data export showing everything we've collected about your learning activities. This includes course completion rates, time spent in VR environments, quiz scores, and interaction patterns with our AI tutoring system.

To exercise these rights, contact our data protection team at info@firstglowmark.com with your account details and specific request.

Most browsers give you detailed control over cookie storage and tracking prevention. Here's how to access these settings:

Keep in mind that blocking all cookies might prevent you from accessing certain course materials or saving your progress in our VR training modules. Essential authentication cookies will always be necessary for accessing your student dashboard.

Our learning management system integrates with several external services that may set their own tracking cookies. This includes our video hosting provider for course lectures, payment processing for enrollment fees, and customer support chat system.

We also use Google Analytics to understand how students navigate through course catalogs and which AI specializations generate the most interest. These services have their own privacy policies and cookie practices that operate independently of our direct control.

When you reject non-essential cookies through our preference center, we'll also disable these third-party integrations where technically possible. However, some services like payment processing require certain tracking for fraud prevention and transaction security.