1. Acceptance of Terms

By accessing or using the Firstglowmark platform and services available at firstglowmark.com, you agree to be bound by these Terms of Use and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site and our services.

These terms apply to all users of the platform, including students, instructors, visitors, and other contributors of content. Your continued use of our services constitutes acceptance of any modifications to these terms.

2. Platform Description and Services

Firstglowmark provides educational technology services focusing on virtual reality and artificial intelligence learning experiences. Our platform offers courses, training materials, and interactive learning environments designed to enhance technical skills and knowledge.

Course availability, curriculum content, and platform features may be updated or modified at our discretion to improve the learning experience and maintain current industry standards.

3. User Registration and Account Responsibilities

To access certain features of our platform, you must create an account and provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

1. Provide truthful and accurate registration information
2. Maintain current contact information in your profile
3. Keep your password secure and confidential
4. Notify us immediately of any unauthorized account access
5. Accept responsibility for all account activity

We reserve the right to suspend or terminate accounts that violate these terms or engage in activities that compromise platform security or user experience.

4. Acceptable Use Policy

Users must comply with acceptable use standards when accessing our platform and services. Prohibited activities include but are not limited to:

• Harassment, discrimination, or abusive behavior toward other users
• Sharing or distributing copyrighted materials without permission
• Attempting to gain unauthorized access to platform systems
• Using automated tools to scrape or extract platform content
• Posting spam, malicious links, or inappropriate content
• Impersonating other users or providing false identity information

5. Intellectual Property Rights

The platform, including all content, features, and functionality, is owned by Firstglowmark and protected by international copyright, trademark, and other intellectual property laws. Users are granted limited access rights for personal educational use only.

User-submitted content remains the property of the user, but by submitting content, you grant Firstglowmark a non-exclusive license to use, display, and distribute the content for platform operations and educational purposes.

6. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of personal information is governed by our Privacy Policy, which forms part of these terms. By using our services, you consent to the collection and use of information as outlined in our privacy practices.

Users have the right to access, correct, or request deletion of their personal information in accordance with applicable privacy laws and our privacy policy provisions.

7. Payment Terms and Refund Policy

Payment for courses and services must be completed before access is granted. All prices are listed in the applicable currency and may be subject to applicable taxes. Payment processing is handled through secure third-party processors.

• Refunds may be available within specified timeframes for eligible courses
• Subscription services are billed according to selected billing cycles
• Failed payments may result in service suspension until resolved
• Price changes will be communicated with advance notice

Refund eligibility and processing procedures are detailed in our separate refund policy, which students receive upon enrollment confirmation.

8. Platform Availability and Technical Requirements

While we strive to maintain consistent platform availability, we cannot guarantee uninterrupted service. Scheduled maintenance, updates, or technical issues may temporarily affect access to courses and platform features.

We reserve the right to modify platform features, discontinue services, or update technical requirements with reasonable notice to users.

9. Limitation of Liability

Firstglowmark provides educational services on an "as is" basis. We make no warranties regarding specific learning outcomes, career advancement, or employment prospects resulting from platform use.

These limitations apply to the fullest extent permitted by law and do not affect statutory consumer rights that cannot be waived or limited.

10. Termination of Services

Either party may terminate the service relationship at any time. Users may close their accounts through platform settings or by contacting support. We may suspend or terminate access for terms violations or other legitimate business reasons.

1. Account closure procedures and data retention periods
2. Outstanding payment obligations remain valid after termination
3. Access to purchased content may be affected by account status
4. Refund eligibility depends on termination circumstances

11. Governing Law and Dispute Resolution

These terms are governed by applicable laws in Thailand, where our primary business operations are located. Any disputes arising from these terms or platform use will be resolved through appropriate legal channels in Thailand jurisdiction.

Before pursuing formal legal action, we encourage users to contact our support team to resolve issues through direct communication and negotiation.

12. Changes to Terms

We may update these terms periodically to reflect service changes, legal requirements, or business needs. Users will be notified of significant changes through platform notifications or email communication.

Continued use of our services after term modifications constitutes acceptance of the updated terms. Users who disagree with changes may terminate their accounts before the effective date.